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Privacy Policy

Last updated: April 2025

1. Introduction

Lendaly Ltd. ("we," "us," or "our") is committed to safeguarding the privacy of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. By accessing our platform, you agree to the terms outlined in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Identification Information: Name, date of birth, contact details, and other identifiers.
  • Financial Information: Business financial statements, credit history, tax returns, bank account details, and related data.
  • Technical Data: IP address, browser type, access times, pages viewed, and other usage data collected via cookies and similar technologies.
  • Third-Party Information: Information from credit bureaus, identity verification services, and financial institutions.

3. How We Use Your Information

Your information is utilised to:

  • Service Delivery: Provide, maintain, and improve our loan matching services.
  • Application Processing: Assess your eligibility and process your loan applications.
  • Communication: Send you updates, security alerts, and support messages.
  • Legal Compliance: Comply with legal and regulatory obligations.
  • Marketing: With your consent, inform you about products, services, and events that may interest you.

4. Sharing Your Information with Third Parties

We may share your information with:

Lending Partners

To facilitate loan matching, we share relevant information with our lending partners. Below is a list of some of the lenders we collaborate with, along with links to their respective privacy policies:

Service Providers

Third-party vendors who assist in our operations, under strict confidentiality agreements.

Legal Obligations

When required by law or to protect our rights.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request copies of your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, under certain conditions.
  • Restriction: Request restriction of processing your personal data, under certain conditions.
  • Objection: Object to processing your personal data, under certain conditions.
  • Data Portability: Request transfer of your data to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at support@lendaly.co.uk.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us understand how you use our services. You can set your browser to refuse cookies, but this may affect the functionality of our platform.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Information

We welcome your questions and comments about privacy. For any questions or concerns regarding this Privacy Policy, please contact us at:

10. Complaints

Internal Dispute Resolution

If you have a complaint, please let us know by email so we can address it promptly. You may contact the Complaints Officer at support@lendaly.co.uk. Please include as much information as you can and explain the details of your complaint as clearly as possible. You may lodge your complaint via email, telephone, in person, or online. When we receive a complaint, we will attempt to resolve it promptly.